Cancellations 

In-stock orders : 

• If a Paypal order is cancelled before being shipped out or delivered, the full amount will be refunded, minus Paypal fees.
  

Pre-orders : 

• If a pre-order is cancelled before my order has been placed, the full amount will be refunded, minus any Paypal fees.
  
• If a pre-order is cancelled after my order has been placed, the full amount will be refunded, minus any Paypal fees and up to 30% of the total.
• If a custom pre-order is cancelled, this will be decided on a case by case basis, depending on if I can find a buyer for the product or not.

*Please note : once an order is shipped or delivered, it cannot be cancelled.

Price-matching program

I reserve the right to refuse to match prices if :

• they are lower due to sales or promotions
  
• after shipping the competitor's price is the same or higher
  
• the price is lower than my cost
• the price cannot be verified

Returns

Due to the nature of my products, I cannot accept returns.

*If the product you receive is defective, please contact me and we will work something out.

Shipping

Please see shipping page for more details.

Shipping option must be selected with order, if no shipping option is selected, I will contact you for your preference, and send you an invoice for shipping and transaction fees if applicable.